Collection: Outdoor Playground

The payment process for a custom order outdoor playground typically involves several key steps to ensure a smooth transaction. Here’s an overview of the common practices:

1. Initial Consultation: After expressing interest in a custom outdoor playground, you will usually have an initial consultation with the supplier to discuss your specific requirements, including design, equipment types, and layout.
2. Quotation and Proposal: Based on your needs, Ninescapeland playground supplier will provide a detailed quotation that outlines the costs associated with the project. This may include equipment prices, shipping fees, installation costs, and any additional services.
3. Deposit Payment: Once you agree to the proposal, a deposit is typically required to secure your order. This deposit can range from 30% to 50% of the total cost.
4. Production and Customization: After receiving the deposit, the supplier will begin production or customization of your playground equipment. This phase may take several weeks, depending on the complexity of your order.
5. Final Payment: Before shipping or installation, you will be required to pay the remaining balance. This payment ensures that all costs are settled prior to delivery.
6. Delivery and Installation: Once full payment is received, Ninescapeland will arrange for delivery and installation of the playground equipment at your specified location.
7. Post-Installation Support: After installation, NinescapeLand playground structure supplier offers ongoing support and maintenance services to ensure that your trampoline park operates smoothly.

NinescapeLand has two options to offer regarding this matter:

1. Self-Installation with Provided Plans: NinescapeLand can provide detailed installation plans, allowing customers to set up the playground on their own.
2. On-Site Technician Support: We can send a skilled technician from China to assist the customer with the installation of all components. Please note that the technician’s daily wage is $150, and the customer will need to provide accommodation, transportation, and meals for the technician during their stay.

NinescapeLand offers a comprehensive after-sale service for outdoor playground equipment, ensuring peace of mind for our customers. We provide a 3-year warranty on the steel frame and a 1-year warranty on the soft padding (which refers to the surface leather). This commitment to quality and support helps you maintain a safe and enjoyable environment for your guests.

Yes, customs duties and taxes may apply to your order for customized outdoor playground equipment, depending on your country’s regulations. When importing goods, customs authorities typically assess duties based on the product’s value, classification, and origin.

To ensure a smooth import process, we recommend that you check with your local customs office for specific information regarding applicable duties and taxes. Additionally, we can provide you with the necessary documentation and product details to assist you in this process.

The shipping costs for outdoor playground equipment can vary significantly based on several factors, including the destination, the size and weight of the equipment, and the shipping method chosen. For example, shipping costs typically range from approximately $600 to $4,400.

Yes, we have successfully completed several outdoor playground projects across Europe.

NinescapeLand has extensive experience in designing and customizing playground equipment for various markets.

To get a better understanding of our capabilities and the types of projects we can undertake, we invite you to explore our portfolio on our website. There, you will find a variety of outdoor playground designs and concepts that highlight our expertise and creativity.