FAQ

NinescapeLand's products emphasize innovative design and safety, manufactured using high-quality materials. Our children's playgrounds and trampoline parks combine educational elements with entertainment, aiming to stimulate children's imagination and physical abilities.

Equipment costs are based on the customized design we provide with an approximate quotation. In addition to equipment, you also need to consider expenses for supporting facilities, venue decoration, daily operations, and promotional activities.

The payment process for a custom order trampoline park typically involves several key steps to ensure a smooth transaction. Here’s an overview of the common practices:

1. Initial Consultation: After expressing interest in a custom trampoline park, you will usually have an initial consultation with the supplier to discuss your specific requirements, including design, equipment types, and layout.
2. Quotation and Proposal: Based on your needs, Ninescapeland trampoline supplier will provide a detailed quotation that outlines the costs associated with the project. This may include equipment prices, shipping fees, installation costs, and any additional services.
3. Deposit Payment: Once you agree to the proposal, a deposit is typically required to secure your order. This deposit can range from 30% to 50% of the total cost.
4. Production and Customization: After receiving the deposit, the supplier will begin production or customization of your trampoline park equipment. This phase may take several weeks, depending on the complexity of your order.
5. Final Payment: Before shipping or installation, you will be required to pay the remaining balance. This payment ensures that all costs are settled prior to delivery.
6. Delivery and Installation: Once full payment is received, Ninescapeland will arrange for delivery and installation of the trampoline park equipment at your specified location.
7. Post-Installation Support: After installation, NinescapeLand trampoline supplier offers ongoing support and maintenance services to ensure that your trampoline park operates smoothly.

Yes, we typically require a deposit to begin the manufacturing process. The deposit amount will be specified in your quote.

We offer customized design services to meet specific customer needs and space limitations. Our design team collaborates with you to ensure our products perfectly fit your venue.

Our products are suitable for children of all age groups, from toddlers to teenagers. Different product series and designs consider the interests and abilities of children in different age groups to provide a comprehensive entertainment experience.

We can provide international delivery and services. We have a global network of partners and service teams to ensure timely and professional support for customers worldwide. Product leading time is 15-30 days depend on design.

Yes, customs duties and taxes may apply to your order for customized indoor playground equipment, depending on your country's regulations. When importing goods, customs authorities typically assess duties based on the product's value, classification, and origin.

To ensure a smooth import process, we recommend that you check with your local customs office for specific information regarding applicable duties and taxes. Additionally, we can provide you with the necessary documentation and product details to assist you in this process.

Yes, we have successfully completed several indoor playground projects across Europe. You can visit this page to see the more projects about trampoline park.

NinescapeLand has extensive experience in designing and customizing indoor playground equipment for various markets.

To get a better understanding of our capabilities and the types of projects we can undertake, we invite you to explore our portfolio on our website. There, you will find a variety of indoor playground designs and concepts that highlight our expertise and creativity.

We actively participate in social responsibility projects, focusing on children's education and welfare. We strive to promote sustainable development practices and give back to society through a series of activities, aiming to create a better future.